FREQUENTLY ASKED QUESTIONS

In-Home

Is In-Home training right for me and my dog?


In-home training is a great option for anyone looking for one-on-one, hands-on training with one of our certified trainers. In-home sessions can cover any behavior, from basic manners to behavior modification. They are a great fit for dogs who have displayed aggression towards other dogs or people, or for dogs who only display a particular behavior at home.




How long are sessions? How are sessions structured?


The initial consultation will be two hours long. Additional training sessions are one hour each. The consultation is your most intensive and comprehensive session, including time for history taking, evaluation, hands on training, and your behavior plan. Consultation appointments include a period of time at the beginning of your session in which your dog will be put away as we discuss your history and training plan. Once we have a thorough understanding of your situation, you will bring your dog out to begin hands-on training. Your trainer will determine which exercises are a priority and can be accomplished in your time frame. Training Appointments include a recap with your trainer to track progress, and the majority of your time will be spent in hands-on training exercises with your dog.




I just got a new dog and am looking for help ensuring a smooth transition into my home! What is the best type of session for me?


We offer all new adopters a special 1.5 hour post-adoption consultation ($99) that goes over the following: Understanding body language Building a relationship with your new dog Crate training Potty training Management plan creation, if needed Introducing to current pets and/or family members Going over history and creating plan for introducing to new people and/or dogs outside of the home Getting started with training Enrichment recommendations Ongoing training recommendations Prevention plans for any potential future issues Addressing any current issues seen since bringing the dog home Post-adoption sessions are available in home or via video session. We’ll leave you with a plan and a load of resources to help you and your new family member get off to the best start possible.




Where will training occur?


We come right to you! When you book training appointments, you have the option of scheduling these in your home, or you can request off-site training at a park, your vet’s office, or any place which allows access to dogs.




How often do we train?


Generally, sessions are scheduled weekly or bi-weekly depending on your training goals. These appointments are flexible and based almost entirely on your availability and your needs.




What if I have more than one dog?


Appointments are charged per household, not by number of dogs. We can use your time however you would like during our session with you! We are more than happy to work with one or all of your dogs on the goals in a way that makes the most sense for your family and household.




Does my dog need to be spayed or neutered?


We do not require that dogs be altered in order to train with us.




What is the cost?


Initial consults are $189 for a two-hour session. Additional sessions are $139 for an hour session. Packages are also available.





General

What is your service area for in-home training? (What if I'm outside of the service area?)


In-home training is currently available in the Detroit/Ferndale/Royal Oak area and Ann Arbor. We offer off-site appointments as well as video consultations for clients outside of our service area. In-home appointments are available in some out-of-area locations with an added $1/mile travel fee.




Where are group classes offered?


We currently hold classes in the following locations:

  • Detroit (Canine to Five Detroit)
  • Ferndale (Canine to Five Ferndale)
  • Ann Arbor (City Pets Veterinary Clinic)
View our current class schedule at here.




At what age should I start training my dog?


Dogs begin learning about their world the day they are born. You can begin training with your dog as soon as you bring him home and can continue for the duration of his life. We recommend beginning as early as possible in order to give yourselves the best possible start together (but it’s also never too late - old dogs can learn new tricks!).




What if my dog is already an adult? Can adult dogs still benefit from training?


Absolutely! Dogs are capable of learning new things at any age. Training an adult dog isn’t just about addressing behavior issues - training together can improve your relationship with your dog by improving your communication.




How long will it take for me to train my dog?


Every dog is different, and the amount of time that it will take to meet your goals is highly dependent on a variety of individual factors, including type of training, your specific training goals, severity of issues, how long the behavior has been occurring, and how much time you are able to dedicate to training. During your consultation or first group class, we will be able to give you a much better idea of what your specific dog’s needs are and create a plan to help you get there.




Training Tools: What kinds of tools will you use when training my dog?


We are committed to using the least invasive, most effective training tools possible. Depending on your training plan and individual dog, these may include a front clip body harness (such as the Freedom Harness), rear clip body harness, standard 6-foot leash, basket-style muzzle, clicker, treat pouch, food, and/or toys. We believe that learning should never be painful or scary. With this being the foundation to all of our training, we are committed to never using anything that might cause psychological, emotional, or physical pain to your dog including but not limited to shock collars, prong collars, choke chains, shaker cans, air horns, citronella spray, pet corrector cans, or anything that uses aversives to cause any fear, stress, or anxiety in your dog..




What is your guarantee?


We pride ourselves on our constant and continued customer satisfaction and desire to spread the most up-to-date information on behavior and training. We recognize that dogs are sentient, free-thinking individuals whose behavior can never be 100% guaranteed by anyone, and you should steer away from anyone that tells you otherwise. We do, however, guarantee that both you and your dog will be treated with respect, kindness, and compassion throughout training. Your trainer will be certified through the Certification Council for Professional Dog Trainers and committed to continuing education. If you have any concerns during your training process, we will work closely with you to ensure that these are addressed quickly, effectively, and to the best of our ability.




What is your refund policy?


Your satisfaction is our number one priority and we are always happy to refund or credit your account for any unused services or sessions.





Video Consultations

Is video training right for me and my dog?


Video training is a great option for anyone who would like to work one-on-one with a trainer via video call. This is a great option for people who are outside of our in-home service area, have specific questions about a particular behavior or situation, or who are looking to get a taste of what training with K9 Turbo is all about.




How long are sessions?


The initial consultations can be either one or two hours long. Both the one-hour and two-hour sessions are beneficial. If you have specific questions about a particular behavior or situation, a one-hour session is likely sufficient. If you would like hands-on training time, a two-hour session will give you more time to work. Additional sessions are one hour each.




How are sessions structured?


The consultation is your most intensive and comprehensive session, including time for history taking, evaluation, and your behavior plan. Two-hour consultations may also include time for hands-on training. Your trainer will determine which exercises are a priority and can be accomplished in your time frame. Training Appointments include a recap with your trainer to track progress, and may also include time for new questions and/or hands-on training.




What if I have more than one dog?


Appointments are charged per household, not by number of dogs. We can use your time however you would like during our session with you! We are more than happy to work with one or all of your dogs on the goals in a way that makes the most sense for your family and household.




How much does video training cost?


Initial consults are $59 for a one-hour session or $89 for a two-hour session. Additional sessions are $49 for a one-hour session.





Group Classes

Are group classes right for me and my dog?


Group classes are a great way to work on a broad range of skills. Classes are best suited for dogs who are comfortable working around other dogs and people and have no history of aggression towards dogs or people (with the exception of our Explore More, Bark Less series).




What kind of classes do you offer?


We offer a broad range of classes for dogs of all ages. Classes are designed to meet a variety of training goals from manners to tricks. We currently offer the following classes:

  • Manners (Puppy, Teenage, and Adult): an overview of basic cues, skills, and manners appropriate for each age group.
  • Game On!: a variety of games, tricks, and activities to build confidence and curiosity.
  • Leave It!: covers several impulse-control skills, such as loose leash walking.
  • Play Class: helps dogs develop skills for forming healthy dog-on-dog relationships
  • Explore More, Bark Less (Foundations, Advanced, and Drop-In): designed for dogs who are reactive to other animals or people when on leash.




How long are sessions? How many sessions are in a class?


Group class sessions are one hour long. Almost all group classes run for six, one-hour classes. While these classes are mostly consecutive, certain dates may be skipped for holidays. Class dates will always be clearly stated before class begins.




How are group classes structured?


In group class sessions, your trainer will introduce multiple behaviors for you to train hands-on with your dog, briefly discuss educational topics, and offer opportunities for questions. The majority of your time is spent actively working with your dog.




Will I be able to get 1:1 attention from my trainer?


We are proud to be able to offer small group class sizes (maximum of 6 dogs) so that each training team receives the most individual attention possible. You will have access to your trainer via email for questions outside of class, access to our client community Facebook group. Your trainer may also recommend private sessions for some issues based on complexity and severity;comfort, or preference of you and your dog.




What if I have more than one dog?


To set you and your dog up for success, we do limit one dog per handler. If another member of your family would like to act as handler for an additional dog, please register for a second spot.




Does my dog need to be spayed or neutered?


We do not require that dogs be altered in order to train with us. We do, however, require that all class participants are up-to-date on age-appropriate vaccinations, including rabies and distemper.




How much do group classes cost?


Prices vary depending on the class. Puppy Manners is $199; Explore More, Bark Less, Foundations is $295; Explore More, Bark Less, Advanced is $249; all other classes are $179.




Where are group classes offered?


We currently hold classes in the following locations:

  • Detroit (Canine to Five Detroit)
  • Ferndale (Canine to Five Ferndale)
  • Ann Arbor (City Pets Veterinary Clinic)
View our current class schedule at here.





Boarding

Who qualifies for boarding?


Just about any dog who needs a place to stay while their people are away!




Where is the boarding facility?


Our private facility is located in Milan, MI.




My dog doesn't do well with other dogs. Can they still board?


Yes! Dogs who board at the farm don’t have to interact with other dogs - they don’t even have to see them.




My dog doesn't do well with people. Can they still board?


For dogs that require intense safety, handling, and management protocols be in place in order to keep people safe, we do have one hands-free kennel available. This kennel has both indoor and outdoor space.




Does my dog need to be spayed or neutered?


We do not require that dogs be altered in order to board with us. We do, however, require that all guests are up-to-date on age-appropriate vaccinations, including rabies and distemper.




What is the cost of boarding my dog?


Boarding is $79 per night, or $119 per night for hands-free housing.





Proudly serving Southeast Michigan

248.733.5738

info@k9turbotraining.com