Corona Virus has been confirmed in Michigan.
What does that mean for training?
UPDATE, NOVEMBER 16, 2020
In light of the new executive order issued on November 15, and out of concern for the safety of both clients and staff, we have made the decision to once again limit in-person services.
Since the pandemic began back in March, we have seen hundreds of humans and dogs via online services, including one-on-one video calls, group classes, and workshops. Online training has proven to be effective, efficient, and successful in almost any type of case, including basic manners, self control, reactivity, managing human- and dog-directed aggression, and modifying unwanted behaviors. We encourage you to explore our virtual options and join us for a virtual training session.
UPDATE, JUNE 3, 2020
As the state of Michigan re-opens, we will begin rolling out in-person services as of June 6. While in-home and day training will remain suspended until further notice, private training in Detroit, Ferndale, and Plymouth will resume as of June 6, with in-person group classes resuming as of June 20.
We will be running in-person services with some extra safety precautions in place:
• All (human) participants and trainers must wear a face mask at all times
• Trainers will follow social distancing guidelines, including keeping at least 6 feet of distance between themselves and all participants at all times
• Participants should wash or sanitize their hands at the beginning and end of each session
• Trainers will properly sanitize all surfaces between appointments.
In the event that in-person services must be suspended, all group classes will transition over to online video calls at the same time and dates. Participants will be given an additional credit towards an in-person workshop once services may resume. Refunds will not be issued for partially completed classes.
Those with in-home or day-training credit who would like to sign up for private or group class training should contact us to transfer their credit to another service.
UPDATE, APRIL 3, 2020
With the continued uncertainty surrounding the length of the Stay at Home order, in-person services are suspended through at least April 20. We are still happily accepting new clients via video call consultation, with additional online group workshops rolling out over the next couple of weeks! We also have a ton of free content, including our Daily Dog Training Challenge, over on our facebook page.
UPDATE, MARCH 14, 2020
With the Coronaviurs developments over the past few days, and in the interest of the health and safety of not just our team, but the community as a whole, we've made the difficult decision to suspend all in-person services beginning tomorrow, Sunday, March 15. We anticipate that the suspension will last through April 5, but will send another update as we all learn more in the coming weeks.
Gabrielle and I will be reaching out to each person on the schedule individually over the next few days. We would love to switch you over to a video call appointment (and offer an additional video call appointment to be used in the future) so that you still have a chance to check in with your trainer, troubleshoot any issues you may be having, and continue on with new training exercises that address your goals.
All group classes scheduled for March 15 - 21 will be replaced by a group video call, though we will also be adding on an additional in-person session once the suspension has been lifted.
The upcoming Reaching the Fearful Dog seminars will be postponed, with a webinar offered on Saturday, March 21 at 10am. We will record the webinar and post it online for anyone who is unable to join us live.
This decision was not made lightly. The pandemic has a huge financial impact on small businesses across the board - from restaurants to artists to dog trainers. We hope that a silver lining of this catastrophe is an increase in collaboration and support within our communities. We have to take care of each other.
Stay safe out there. Please let us know if you have any questions.
March 12, 2020
Safety is always our #1 priority. At this time, we are not cancelling classes, seminars, or appointments, but we will be keeping a close eye on the situation and make a determination if necessary. We will continue to post updates as the situation progresses.
Please take caution when attending any public session. Wash your hands often, and if you're feeling sick or are in an at-risk demographic, stay home. If you feel that you are unable to continue with a class, let us know at least 24 hours in advance of your next class to receive options for credit. There will be no rescheduling fee for private and in-home appointments cancelled at least 24 hours in advance.
Video call training is a great option for staying on track without exposing yourself or others to germs. Any scheduled one-on-one private or in-home training session may be transferred to video call. We'll also be offering 20% off any video appointment with code VIDEO20 through the end of the month. You can sign up here or contact us.
Stay safe, and let us know if you have any questions.